Episode 011
George Robertson: Tips for Working Remotely
Get a preview of what’s to come on the podcast and meet your hosts Charlotte Hicks and George Robertson
#011 – Although insurance agencies have been designated as “essential businesses,” most agencies have had to shift to working remotely in order to comply with state stay-at-home orders.
In this podcast, George shares:
- How his agency operations changed with remote work
- His top technology tools that have made the shift to remote work go more smoothly
- Cyber-liability impacts to agents and your clients
Top tech tools include:
- Slack
- VOIP
- Dropbox
- Loom
- Ring doorbell
George stresses the importance of having high-speed internet at every employee’s home as well as implementing extra security measure to ensure customer data is always secure.
Many of your clients have shifted to online selling and have cyber liability exposures now. Be sure to check in with them so they aren’t caught in an uninsured loss.
Hosts & Guests
Charlotte Hicks
George Robertson
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Are Your Customers and Prospects Really Hearing What You’re Saying? — Episode 028
Recently, two 911 calls highlighted a common problem –- we don’t always communicate clearly, even when we’re speaking the same language.
CNA: A Cyberattack Case Study — Episode 027
CNA recently experienced a severe and sophisticated rasomware attack. George and Charlotte examine the aspects of the attack and the wide-ranging impacts.
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