Episode 026
Lisa Lounsbury: How the Big I is Supporting Agents through the Pandemic and Beyond
In today’s episode, George and Charlotte talk with Lisa Lounsbury of the Big I New York about their experience through the pandemic, the new ways they are supporting independent agents, and the upcoming launch of Catalyit.
#026 – In today’s episode, George and Charlotte talk with Lisa Lounsbury of the Big I New York about their experience through the pandemic, the new ways they are supporting independent agents, and the upcoming launch of Catalyit.
Just some of what’s covered in today’s discussion:
- The impact of the pandemic on their agents and association
- How they reacted to the regulatory directives from the state government
- The challenge of finding talent in the insurance industry and how they are solving the problem
- The importance of an agency tech stack and how it impacts hiring success
- The launch of Catalyit and the benefits it provides for agents
- Are agents retaining remote work or returning to fully in-person?
Plus, Lisa reveals her new hobby and how it’s developed during the pandemic.
Links:
Hosts & Guests
Charlotte Hicks
George Robertson
Lisa Lounsbury
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