Episode 035
Bonus Episode: A Look Back at 2021 and a Look Ahead to 2022
George and Charlotte look back at highlights from the last year and give their predictions for the industry in 2022
#035 – George and Charlotte look back at highlights from the last year and give their predictions for the industry in 2022.
Referenced Podcast Episodes:
Ron Shroyer – Donna for Agents
Peter MacDonald and Joe Schnare – Wunderite https://insuranceagencytrendsetters.com/
Are Your Customers Hearing What You’re Saying? (The 911 call)
Hosts & Guests
Charlotte Hicks
George Robertson
Related Episodes
Outlook: Challenges and Opportunities Facing The Insurance Industry— Episode 39
George Robertson and Charlotte Hicks look at some of the main challenges facing agents this year and three ways to be successful in 2023.
Ron Berg: How ACT Helps Agencies Leverage Technology to Build Agency Value — Episode 38
#038 — Ron Berg, retiring director of the Agents Council for Technology (ACT) joins us to discuss how technology impacts customer satisfaction, the critical role of cyber security in agencies, and how insurtechs are helping agents serve their customers better.
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