Are Your Customers and Prospects Really Hearing What You’re Saying? — Episode 028
Recently, two 911 calls highlighted a common problem –- we don’t always communicate clearly, even when we’re speaking the same language.
CNA: A Cyberattack Case Study — Episode 027
CNA recently experienced a severe and sophisticated rasomware attack. George and Charlotte examine the aspects of the attack and the wide-ranging impacts.
Lisa Lounsbury: How the Big I is Supporting Agents through the Pandemic and Beyond — Episode 026
#026 – In today’s episode, George and Charlotte talk with Lisa Lounsbury of the Big I New York about their experience through the pandemic, the new ways they are supporting independent agents, and the upcoming launch of Catalyit.
Chris Lane of Tarmika: Building the Path of Least Resistance – Episode 25
In today’s episode, George and Charlotte talk with Chris Lane of Tarmika about streamlining the commercial lines quoting process so agents can focus their time on the customer, not carrier applications.
Jason Liu of Zywave: Building a Full Stack Insurance Agency Platform — Episode 024
In today’s episode, George and Charlotte talk with Jason Liu of Zywave about how the tech needs of today’s agencies drove their acquisitions and platform build-out.
Kat Ternes of Agency Zoom: The Key Component to Hitting Your Goals – Episode 023
In today’s episode, George and Charlotte talk with Kat Ternes, VP of Revenue at Agency Zoom, about the one step in goal setting most people forget about and how it can make all the difference in the success of your agency.
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